![]() ![]() While many people are quite pleased with the quality of their Roku products, when things do go wrong, it can be difficult getting in contact with a Roku representative. Roku has a mixed reputation for customer service. How do Consumers Feel About Calling Roku Customer Service? ![]() Have pen and paper handy so that you can take notes during your conversation with a Roku customer service representative.This will help ensure that you are able to work with the customer service representative to troubleshoot and resolve your issue. If you are calling for help with a device or accessory, make sure that you have access to it during your call.Before calling, make sure you have any necessary documentation in front of you, including invoices, billing statements from your credit card and previous communications between you and Roku regarding your issue, such as an email or chat log.There are ways to improve your calls to Roku customer service and help ensure that your issue is resolved quickly and professionally: Issues with identity theft, fraud, or phishingīest Practices for Calling Roku Customer Service.Help with setting up a device or accessory.People contact Roku customer support for a range of reasons, including: ![]() Why Do People Call Roku Customer Support? As one of the most popular streaming device brands in the world, it isn't surprising that Roku gets a lot of customer service calls each and every day. Roku is a brand of digital media streaming devices and accessories. ![]()
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